GAP uses a customer survey located at www.feedback4gap.com in order to get an idea of what consumers think of them and their products. In this competitive market, it is difficult for any company to hold its position intact.
The assessment is used to keep a connection between the customers and the company. They are committed to provide quality products for long time; and they would like to hear about their customers’ opinions of them.
By providing them with feedback on your experience you are helping them serve you better. The company will take your comments into consideration and make efforts to improve anything you think they are lacking.
GAP Survey Eligibility
•Have a device with an internet connection
•Be 18 years or older
•Resident of the U.S.
•Have a purchase receipt.
How To Complete the Questionnaire
Step 1 – Visit their website to start. Browse to www.feedback4gap.com .
Step 2 – Now choose your preferred language from the language list. Click on the desired language.
Step 3 – You will see an example on this page of what information is needed from your purchase receipt.
Step 4 – Now put the date, time, 5 digit store number, 4 digit transaction numbers, your age and select that you are not robot, and then click on the ‘Submit’ button. All of the required information can be found on your purchase receipt.
Step 5 – On this stage they will ask you some general questions about their service, quality of their product, cleanliness of their store, and friendliness of their employees.
Step 6 – Answer the general questions honestly to complete the process. When you finish the survey they will give you a redemption code to use on next purchase.
Let the company know what they can improve about their products and services. It will help them to understand what they are doing right and wrong.
In order to thank you for your feedback they have created a sweepstakes program. You get a chance to win the sweepstakes by participating in the survey program. They also give you a redemption code to use on your next purchase.
The Gap, Inc is a worldwide apparel and accessories retailer.
Donald Fisher and Doris F. Fisher founded the company in 1969. They operate five main brands: Banana Republic, Intermix, Old Navy, Namesake Banner and Athleta.
This company is the largest vendor in the United States and 3rd largest worldwide after Inditex and H&M. The company employs approximately 135,000 employees and operates 3,727 stores globally, over 2,000 in the United States.
They own and operate stores in USA, Canada, UK, Indonesia, Italy, France, Japan, Hong Kong, China, Taiwan and Mexico. They have franchisees stores in 43 countries.