Payless ShoeSource Inc. is a concession shoe retailer based in Topeka, Kansas, America.
They are the largest retailer of family footwear in the Western Hemisphere. The store offers a range of fashionable footwear and accessories and their prices are especially affordable for everyone.
The company’s mission is simple: get more and pay less in their shoe store.
Today, the company employs nearly 22,000 people worldwide and is privately owned by Blum Capital Partners and Golden Gate Capital.
If you have recently purchased from any of their stores, then you have received an invitation to participate in their customer survey. The assessment process is a simple online feedback form to provide your feedback.
The company invites its customers to give their sovereign and precious feedback on their last purchase at the shoe store. In return for your valued time and kindness, you will receive a discount coupon number to use during your next visit to their store.
As one of the largest discount shoe retailers in the world, they understand the value of customer criticism and feedback, so the company asks that you participate in the assessment in order to express your feelings.
Participating in this questionnaire and providing the store with feedback will help the company understand if they are doing anything wrong. Comments like yours will be used to determine how to improve the store. If you provide your comments, it’s likely that the store will begin to perform and serve you better!
If you have internet access, you can take the assessment from anywhere you would like. All you need is a device like a desktop, laptop, tablet or smartphone.
Eligibility to take the Tell Payless Survey
To take the questionnaire you must be:
- Legal resident of USA.
- Age must be 18 or above.
- Have a purchase receipt from their shop.
How to take the survey:
Step 1 – To participate in their customer experience assessment, visit the website. On the right side of the page you will see an example of the information needed.
Step 2 – Now put the 13 digit access code in the required field and click on the ‘Start’ button.
Step 3 – They will now ask you some general questions about your purchase and their products and services.
Step 4 – You will have to go through and answer those questions honestly.
Step 5 – You will receive a coupon number when you finish the assessment. Note down the coupon number to use the discount on your next purchase.
The experience assessment allows the company to identify your dislikes, likes and areas they need to improve. Your comments will also help the company to train their employees to better serve customers.
The shoe store is committed committed to providing the best customer service, which is why it is important for them to receive feedback directly from you.
For more information you can visit their website.